How do I buy stuff?
To buy things at "The Goods", you will need to find a Teller. All Tellers belong to the "The Goods Board of Directors" guild, known also as Tellers chat. Currently the Active Tellers are: Arpallan, Balthazarr, captdanjou, CaveCub, Deeva, Deohotep, Erika, Ledara, MeryetDjehuty, Ptenkhet, Sord, Temm, TheGoods, Thurgret, TpcT and Vraitak. Everyone authorized to make trades (using the webpass login) is listed on "The Goods" main wiki page, web site and in-game guild info pop-up (use the /info command for this). When you chat a Teller let them know whether you have entered your trade, or are having trouble using the web site. Also, let them know how long it will be until you can meet someone at the store. If there are no Tellers available at the RSO chariot then often one of the Tellers can ask TheGoods (the Tellers' official mule) to help you. So it is in your interest to be patient, don't open up chats and close them quickly because no-one answers within a couple of mins or you are informed that the Teller is unavailable. The Teller may be busy trying to find you some help. Please do not just turn up at "The Goods" compound (at 2310, 2320) the Tellers aren't psychic and you may have a long wait until someone shows up.
How do I make a trade once I have arrived at The Goods?
Once you've arrived at the Store compound (at 2310, 2320) you may be asked to stand in line based on your arrival order. Follow the Teller's instructions but DO NOT give anything to the Teller until they have asked you to. The Teller may seem slow but he/she is just making sure that everything is in order.
The Teller says my trade is negative. What does that mean?
For the system to accept the trade it must balance. This means that if you are selling items to buy other items then the value of the items you are selling must equal that of those you are buying, if it doesn't a minus sign comes before the "Total value" figure. Once you have added one item to your trade a new page appears with a new column in the inventory table called "Trade Cost". This shows you how many of each item you must sell to balance the trade. If you have enough virtual Goodscrip you can use this to make the trade, this needs to be inputted into the trade just like any other item as the system will not do it for you. You can tell when the trade is balanced because the "Total value" figure is no longer negative.
I want to change my order or delete it. How do I get it back?
On the "Inventory/Valuation" page go to the top left-hand corner and under "The Goods" banner is an input box with the button "Submit Query" next to it. Type in your name and press the button. If there's an oustanding trade the web page for that will appear and you can start again or delete the trade by pressing the "Clear All" button. If there is no outstanding trade your virtual Goodscrip account balance will be shown above the input box.
Do you deliver?
No. Sorry but we don't deliver. In Tale 1 where we were right next to a mega that provided a global way point, when we had 7 personal nav points and warping used less of our travel time and where we had access to cheap uber carry food that stayed fresh in the kitchen forever we offered the option. Even then this rarely happened. Now with increased costs both in terms of time and carry food we no longer offer the option.
But I'm busy and my compound is only a short run for your tellers and its only a small trade, please can't you deliver?
Yes we could deliver small trades to nearby traders but that would be unfair not only on tellers to expect them to do so it would be unfair on those who have to undergo a long run and several Chariot Stops to get to us. It would be far too time consuming for us to deliver to them. Thus we don't deliver locally.
Someone said you give away sulfur?
Sulfur no, sulphurous water yes. You bring us jugs, we give you sulphurous water. However there is a limit of 200 sulphurous water per person per day. Note also that wet clay jugs will not be accepted.